Lets put it in a different perspective. Ubi soft makes wonderful games period.
However; they have some of the worst customer support and have made a very unreliable reputation due to the fact that they often times delay things and don't let there consumers know what's going to happen.
So from this perspective, Yes Ubi soft is horrible. I see Jesters point though I don't see them as having me "hooked" just because I bought 1 game. Rb6 is the only Ubi soft game I personally own and I honestly don't plan on buying another one. This game has me hooked is how I see it.
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